Call List and Call Details
Find calls and review individual call information.
What this covers
Browse calls you are authorized to access and inspect details per call.
When to use this
Use this for QA review, follow-up actions, or manual call management.
Steps
- Open Calls from the signed-in navigation.
- Use filters and list actions to locate the target call.
- Open the call detail page for status and outcome context.
Notes
- Completed calls default to the call-disposition tab in the call detail experience.