Roles and Permissions

Understand Application and Campaign access boundaries.

What this covers

Understand how access is granted for Applications, Campaigns, Calls, Dialer controls, and profile actions.

When to use this

Use this when deciding who can operate campaigns, calls, and dialer actions.

Notes

  • Super administrators can override normal access boundaries.
  • Normal users need active Application membership and, in many cases, campaign or call membership.
  • Campaign control actions are restricted to eligible administrators, campaign creators, or campaign supervisors.

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